|Online Courses, Online Classes, Online Learning, Distance Learning, Online Management Distance
WODIA TRAINING INSTITUTE (WOTI)
MANAGEMENT TRAINING AND SKILLS DEVELOPMENT
Online Courses, Online Learning, Online Education, Online Classes, eLearning in
Delivering Constructive Criticism
--- Online Learning Just in the comfort of your Home. Access Up to 140 Courses
Self-Paced Home Study, Online Courses
with Accredited Certificates
Home Study, ELearning, Online Courses, Classes to Enhance Your Career,
Personal Development, Sales and Workforce in Business and Management
Develop yourself, improve your management skills, promote
efficiency, sales and acquire leadership competence with
online learning that enhances you Skills and Knowledge.
STEPS TOWARDS ENGAGING IN ONLINE LEARNING
Step 1- Access up to about 140 Courses in Soft Skills including Administrative Skills, Career
Development, Human Resources, Personal Development, Sales and Marketing and also
Information Technology in Microsoft Office.
Step 2. Pay the sum of N80,000 ( eighty thousand Naira only ) per head for Four Months.
Step 3- Access 140 courses for Four Months. Learn, Practice, Take Notes, Improve your Skills.
Step 4- Choose the 6 courses you would wish to obtain Certificates.
Step 5- Obtain your Certificates after successful completion of the 6 courses within
Step 6- Become more creative, strategic, organized and confident with enhanced knowledge
in Administration, Information Technology, Leadership, Marketing, Project and Human
Resource Management. These will lead to Career Advancement, Personal Development that
will strengthen your knowledge in Business, Management and Microsoft Office Skills.
Copyright 2007-Till Date@thewodia.org
Telephone: +234 (0)8023079485;
+234 (0 8133754358
Delivering Constructive Criticism Outline:
Module One: Getting Started
The Parking Lot
Module Two: When Should Feedback Occur?
Repeated Events or Behavior
Breach"s in Company Policy
When Informal Feedback has not Worked
Immediately After the Occurrence
Module Two: Review Questions
Module Three: Preparing and Planning
Gather Facts on the Issue
Practice Your Tone
Create an Action Plan
Keep Written Records
Module Three: Review Questions
Module Four: Choosing a Time and Place
Check the Ego at the Door
Criticize in Private, Praise in Public
It Has to be Face to Face
Create a Safe Atmosphere
Module Four: Review Questions
Module Five: During the Session (I)
The Feedback Sandwich
Monitor Body Language
Check for Understanding
Practice Active Listening
Module Five: Review Questions
Module Six: During the Session (II)
Ask for a Self-Assessment
Keep Emotions in Check
Module Six: Review Questions
Module Seven: Setting Goals
The Three P"s
Ask for Their Input
Be as Specific as Possible
Module Seven: Review Questions
Module Eight: Diffusing Anger or Negative Emotions
Choose the Correct Words
Stay on Topic
Try to Avoid "You Messages"
Module Eight: Review Questions
Module Nine: What Not to Do
Attacking or Blaming
Not Giving Them a Chance to Speak
Module Nine: Review Questions
Module Ten: After the Session (I)
Set a Follow-up Meeting
Make your Self Available
Be Very Specific with the Instructions
Provide Support and Resources
Module Ten: Review Questions
Module Eleven: After the Session (II)
Focus on the Future
Was the Action Plan Followed?
If Improvement is not Seen, Then What?
Module Eleven: Review Questions
Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Completion of Action Plans and Evaluations.
ONLINE COURSE, ONLINE CLASSES, ELEARNING
COURSE CONTENTS OF
DELIVERING CONSTRUCTIVE CRITICISM