Online Courses, Online Classes, Online Learning, Distance Learning, Online Management Distance Courses
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WODIA TRAINING INSTITUTE (WOTI)
MANAGEMENT TRAINING AND SKILLS DEVELOPMENT
WOTI COMPLEX
Online Courses, Online Learning, Online Education, Online Classes, eLearning
in Administrative Office Procedures in Business and Management
--- Online Learning Just in the comfort of your Home. Access Up to 140 Courses
Self-Paced Home Study, Online Courses
with Accredited Certificates
Undertake Home Study, ELearning, Online Courses, Classes
in Administrative Office Procedures to Enhance Your Career in Business and Management
Develop yourself, improve your management skills, promote
efficiency, sales and acquire leadership competence with
online learning that enhances you Skills and Knowledge
STEPS TOWARDS ENGAGING IN ONLINE LEARNING
Step 1- Access up to about 140 Courses in Soft Skills including Administrative Skills, Career
Development, Human Resources, Personal Development, Sales and Marketing and also
Information Technology in Microsoft Office.
Step 2. Pay the sum of N80,000 ( eighty thousand Naira only ) per head.
Step 3- Access 140 courses for Four Months. Learn, Practice, Take Notes, Improve your Skills.
Step 4- Choose the 6 courses you would wish to obtain Certificates.
Step 5- Obtain your Certificates after successful completion of the 6 courses within
Four Months.
Step 6- Become more creative, strategic, organized and confident with enhanced knowledge
in Administration, Information Technology, Leadership, Marketing, Project and Human
Resource Management. These will lead to Career Advancement, Personal Development that
will strengthen your knowledge in Business, Management and Microsoft Office Skills.
Copyright 2007-Till Date@thewodia.org
Telephone: +234 (0)8023079485;
+234 (0) 8133754358
Administrative Office Procedures Course Outline:
Module One: Getting Started
Housekeeping Items
The Parking Lot
Workshop Objectives
Module Two: Why Your Office Needs Administrative Procedures
Business Continuity
Succession Planning
Internal and External Audit Requirements
Recovery Planning
Case Study
Module Two: Review Questions
Module Three: Gathering the Right Tools
Binder
Section Divider
Sheet Protectors
Cover to Cover Binders
Case Study
Module Three: Review Questions
Module Four: Identifying Procedures to Include
Tracking Tasks for Some Days
Reach Out to Other Employees for Feedback/Ideas
Write Down Daily Tasks
Keep Track Using a Spreadsheet
Case Study
Module Four: Review Questions
Module Five: Top Five Procedures to Record
Use a Template to Stay Consistent from Track to Track
Be as Detailed as Possible
Use Bullet Points Instead of Paragraphs
Ask Someone to Execute the Procedure
Case Study
Module Five: Review Questions
Module Six: What to Include in Your Binder (I)
Phone Etiquette
Business Writing
Effective Time Management
Creating Meeting Arrangements
Case Study
Module Six: Review Questions
Module Seven: What to Include in Your Binder (II)
Policy on Absences
Breaks
Salaries
Benefits
Case Study
Module Seven: Review Questions
Module Eight: Organizing Your Binder
Create a Table of Contents
List Each Section (e.g. Accounting)
List Procedures in that Section
Keep Binder Updated with any New Changes
Case Study
Module Eight: Review Questions
Module Nine: What Not to Include in the Procedure Guide
Passwords
Identify Other Confidential Information Via Your Employer
Store Information in a Separate Folder Outside of the Guide
Find a Secure Location to Store
Case Study
Module Nine: Review Questions
Module Ten: Share Office Procedure Guide
Give Guide to Boss/Executive to Review
Inform Office Personnel of Procedure Guide
Place Guide in a Visible Area
Allow Office Personnel to Express Improvements/Updates if Needed
Case Study
Module Ten: Review Questions
Module Eleven: Successfully Executing the Guide
Create a One Hour Meeting/Seminar for Employees
Stay Consistent with Procedures
Make Employees Aware of any Updated Changes
Keep Open to Improvements
Case Study
Module Eleven: Review Questions
Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
ONLINE COURSE, ONLINE CLASSES, ELEARNING,
COURSE CONTENTS OF
ADMINISTRATIVE OFFICE PROCEDURES