Online Courses, Online Classes, Online Learning, Distance Learning, Online Management Courses Online Training Provider
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WODIA TRAINING INSTITUTE (WOTI)
MANAGEMENT TRAINING AND SKILLS DEVELOPMENT
WOTI COMPLEX
Online Courses, Online Learning, Online Education, Online Classes, eLearning in Workplace Violence
--- Online Learning Just in the comfort of your Home. Access Up to 140 Courses
Self-Paced Home Study, Online Courses
with Accredited Certificates
Home Study, ELearning, Online Courses, Classes to Enhance Your Career,
Personal Development, Sales and Workforce in Business and Management
Develop yourself, improve your management skills, promote
efficiency, sales and acquire leadership competence with
online learning that enhances you Skills and Knowledge.
STEPS TOWARDS ENGAGING IN ONLINE LEARNING
Step 1- Access up to about 140 Courses in Soft Skills including Administrative Skills, Career
Development, Human Resources, Personal Development, Sales and Marketing and also
Information Technology in Microsoft Office.
Step 2. Pay the sum of N80,000 ( eighty thousand Naira only ) per head for Four Months.
Step 3- Access 140 courses for Four Months. Learn, Practice, Take Notes, Improve your Skills.
Step 4- Choose the 6 courses you would wish to obtain Certificates.
Step 5- Obtain your Certificates after successful completion of the 6 courses within
Four Months.
Step 6- Become more creative, strategic, organized and confident with enhanced knowledge
in Administration, Information Technology, Leadership, Marketing, Project and Human
Resource Management. These will lead to Career Advancement, Personal Development that
will strengthen your knowledge in Business, Management and Microsoft Office Skills.

Copyright 2007-Till Date@thewodia.org
Telephone: +234 (0)8023079485;
+234 (0 8133754358
Workplace Violence Course Outline:
Module One: Getting Started
Icebreaker
Housekeeping Items
The Parking Lot
Workshop Objectives
Module Two: What is Workplace harassment?
How to Identify
Costs to your business
Module Three: Identifying The Bully
Abusive Workplace Behaviors
Bullying and Personality Disorders
Narcissism
Module Four: How to Handle Workplace Violence
Types of Behavior
Target the Behavior, Not the Person
Implement an Action Plan
Module Five: Risk Assessment (I)
Understanding Anger and Aggression
Defusing & De-escalating Strategies
Communication Skills
Tactical Options
Module Six: Risk Assessment (II)
Identifying the Hazard
Assessing the Risk
Controlling the Risk
Evaluating & Review
Module Seven: Being the Victim
What Is Not Considered Bullying
Steps to take
Module Eight: Checklist for Employers
4 Step Process
Addressing all Employees
Code of Ethics
Policy and Procedures
Module Nine: Interview Process
Identify a Bully in the Interview Process
Warning Signs
Role Play
Case Study
Module Ten: Investigation Process
Advising your Supervisor
Lodging the Complaint
Initial Response
The Investigation
The Findings
Review & Closure
Module Eleven: Developing a Workplace Harassment Policy
Scope
Philosophy
Principles
Intent
Options
Informal Complaint Process
Formal Investigation process
Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations.
ONLINE COURSE, ONLINE CLASSES, ELEARNING
COURSE CONTENTS OF
WORKPLACE VIOLENCE