Online Courses, Online Classes, Online Learning, Distance Learning, Online Management Courses Online Training Provider
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WODIA TRAINING INSTITUTE (WOTI)
MANAGEMENT TRAINING AND SKILLS DEVELOPMENT
WOTI COMPLEX
Online Courses, Online Learning, Online Education, Online Classes, eLearning in Business Etiquette
--- Online Learning Just in the comfort of your Home. Access Up to 140 Courses
Self-Paced Home Study, Online Courses
with Accredited Certificates
Home Study, ELearning, Online Courses, Classes to Enhance Your Career,
Personal Development, Sales and Workforce in Business and Management
Develop yourself, improve your management skills, promote
efficiency, sales and acquire leadership competence with
online learning that enhances you Skills and Knowledge.
STEPS TOWARDS ENGAGING IN ONLINE LEARNING
Step 1- Access up to about 140 Courses in Soft Skills including Administrative Skills, Career
Development, Human Resources, Personal Development, Sales and Marketing and also
Information Technology in Microsoft Office.
Step 2. Pay the sum of N80,000 ( eighty thousand Naira only ) per head for Four Months.
Step 3- Access 140 courses for Four Months. Learn, Practice, Take Notes, Improve your Skills.
Step 4- Choose the 6 courses you would wish to obtain Certificates.
Step 5- Obtain your Certificates after successful completion of the 6 courses within
Four Months.
Step 6- Become more creative, strategic, organized and confident with enhanced knowledge
in Administration, Information Technology, Leadership, Marketing, Project and Human
Resource Management. These will lead to Career Advancement, Personal Development that
will strengthen your knowledge in Business, Management and Microsoft Office Skills.
Copyright 2007-Till Date@thewodia.org
Telephone: +234 (0)8023079485;
+234 (0)8133754358
Business Etiquette Course Outline:
Module One: Getting Started
Icebreaker
Housekeeping Items
The Parking Lot
Workshop Objectives
Module Two: Understanding Etiquette
Etiquette Defined
The Importance of Business Etiquette
Module Three: Networking for Success
Creating an Effective Introduction
Making a Great First Impression
Minimizing Nervousness
Using Business Cards Effectively
Remembering Names
Module Four: The Meet and Greet
The Three-Step Process
The Four Levels of Conversation
Module Five: The Dining in Style
Understanding Your Place Setting
Using Your Napkin
Eating Your Meal
Sticky Situations and Possible Solutions
Module Six: Eating Out
Ordering in a Restaurant
About Alcoholic Beverages
Paying the Bill
Tipping
Module Seven: Business Email Etiquette
Addressing Your Message
Grammar and Acronyms
Top 5 Technology Tips
Module Eight: Telephone Etiquette
Developing an Appropriate Greeting
Dealing with Voicemail
Cell phone Do's and Don'ts
Module Nine: The Written Letter
Thank You Notes
Formal Letters
Informal Letters
Module Ten: Dressing for Success
The Meaning of Colors
Interpreting Common Dress Codes
Deciding What to Wear
Module Eleven: International Etiquette
General Rules
Important Points
Preparation Tips
Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations.
ONLINE COURSE, ONLINE CLASSES, ELEARNING
COURSE CONTENTS OF
BUSINESS ETIQUETTE